Contact
Synapsium is built by Art-O Productions OPC Pvt Ltd, Bengaluru. We have been in the wedding industry for 10 years (since 2016) as Ginger Films.
Founder: Ojas Thekkekara. Write to him directly: ojas@gingerfilms.in
Email: ojas@gingerfilms.in
WhatsApp: +91 88896 63366
We reply within one working day.
Registered office: Om Chambers, Binnamangala, Stage 1, Indiranagar, Bengaluru, Karnataka 560038
What to include
For payment or refund questions, send the Razorpay payment reference (it is on your receipt, and in the app under Settings → Account) and the Google account you paid with. For app problems, tell us what you tapped and what you expected — a screenshot helps.
Grievance Officer
Grievance Officer: Ojas Thekkekara, Director & Founder
Complaints about your data or about the app can be sent to our Grievance Officer at ojas@gingerfilms.in, with “Grievance” in the subject. We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.